Automation for your Operational Excellence
WHAT AUTOMATION HAS TO OFFER FOR YOUR OPERATIONAL EXCELLENCE Having worked out which parts of your organization, processes, and practices to focus your improvement efforts on, you can now think about streamlining the work. Often this will include some sort of workflow or process automation . Automation of activities within the process is closely related to digitalisation. Automation is the transformation of business operations by replacing manual and paper-based processes with digital workflows. The digital workflow can be human-centric or system-centric. Human-centric workflows focus on supporting the human tasks and activities in processes by automating functions. There are activities that can only be performed by humans such as reviewing reports, creating proposals, evaluating, approving and authorizing. The exhaustion of these activities can be minimised by the automation of some tasks within the process. An example would be if a leave request is received by a team leader and ...