Business Process Analysis Based On Value, Time, Cost And Efficiency
To establish an effective Continuous Business Improvement strategy, it is crucial to perform a detailed analysis of processes. In any business, processes should be managed efficiently, and the success of improvement efforts depends on how effectively they are managed. A comprehensive analysis of processes is conducted by a team of process analysts from an organizational perspective to identify focus areas for process performance improvement.
In this blog, we will focus on the quantitative business processes analysis. The following key quantitative measures must be considered to identify the right improvement opportunities and channelize improvement efforts effectively:
• Value
• Time
• Cost
• Efficiency
To analyze business processes based on these quantitative measures, we will cover the following methods:
Process Value Analysis:
Process Value Analysis is a systematic evaluation of processes to identify the value of each task. It helps in establishing the value of each task as part of the corresponding process and determines the way it adds value.
The tasks in a process can be categorized as Customer Value-Add (CVA), Business Value-Add (BVA) or Non-Value Add (NVA) tasks. A value-analyzed process map shows the breakup of all three types of tasks per process grouped under each Business Process Group.
Process Time Analysis:
Process Time Analysis is a thorough assessment of processes to evaluate how the time invested is being utilized. It involves calculating the total number of hours spent on each process identified within the business area as the ‘Annual Time.’ Total Execution Time and Total Delay Time are two components for each individual process.
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